ww5777 — Privacy Policy

1.1 Information You Provide Directly

• Full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• National ID or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, or bank account details

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Browsing behaviour and page views on the site
• Login time and session details
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

• Account Registration and Management: To create and verify your account and ensure secure access.
• Identity Verification (KYC): To complete the mandatory identity verification process in order to prevent fraud and misuse.
• Financial Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Ensuring Security: To prevent cyberattacks, fraud, and unauthorised access.
• Responsible Gaming Implementation: To help identify and prevent excessive gaming.
• Service Improvement: To make your experience better and more personalised.
• Legal Compliance: To comply with applicable laws and regulations.

3.1 Analysis and Improvement

We analyse aggregate user behaviour to improve our platform. Personally identifiable information is not used in this analysis.

3.2 Communication and Notifications

Transaction confirmations, important account-related notifications, and information about bonus offers may be sent to your registered email. If you wish to opt out of marketing communications, you can let our support team know at any time.

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Secure Database: Personal information is stored in encrypted databases and can only be accessed by authorised staff.
• Two-Factor Authentication: An additional verification layer is applied when accessing your account.
• Regular Security Audits: Regular audits are conducted to identify system security vulnerabilities.
• Restricted Access: Access to your information is limited only to staff who need it to provide the service.

4.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a set period to fulfil legal obligations and resolve disputes. Once the required period has passed, the information is securely deleted.

• Payment Providers: Financial information required to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant service providers. This sharing is limited solely to the purpose of completing transactions.
• IT Service Providers: Qualified third parties may be used for cloud hosting, database management, and security services, and they operate under strict confidentiality agreements.
• Legal Authorities: Information may be provided to government or regulatory bodies where required by court order or applicable law.
• Fraud Prevention Agencies: Limited information may be shared with partner agencies to prevent financial fraud and money laundering.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and load pages. Disabling these cookies will prevent the site from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection), so you do not have to re-select the same settings each time you visit the site.

6.3 Analytics Cookies

Analytics cookies are used to understand how users interact with our site. This information is processed in aggregate form and is not used to identify you personally.

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of that information.
• Right to Rectification: If any of your information is inaccurate, let us know and we will correct it.
• Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Object: You may object to the processing of your information for specific purposes.
• Data Portability: You have the right to receive certain information in a readily readable format.
• Withdrawal of Consent: You may withdraw your consent to the processing of your information at any time. However, this will not affect the lawfulness of any processing carried out before the withdrawal.

ww5777 services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. Age verification during registration is mandatory.

If a minor has registered by mistake and we become aware of this, that account will be closed immediately and the related information will be securely deleted. If a parent or guardian suspects their child is using this site, please contact us without delay.

ww5777 may review and update this Privacy Policy from time to time. If significant changes are made to the Policy, we will:

• Publish an updated version on this page with a new effective date.
• Send a notification to your registered email.
• Confirmation of consent may be required upon your first login after the changes.

If you continue to use the site after a policy change, you will be considered to have agreed to the new terms. We therefore recommend checking this page regularly.